Last Updated: April 2, 2026
At Hayeli’s Villa, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect the data you provide to us.
1. Information We Collect
We collect information to provide better services to all our guests. This includes:
- Personal Information: Name, email address, phone number, and physical address provided during booking or inquiries.
- Payment Information: Secure processing details for room reservations (handled via encrypted third-party processors).
- Technical Data: IP address, browser type, and usage data collected through cookies to improve our website performance.
2. How We Use Your Information
We use the collected data for the following purposes:
- To process and confirm your room reservations.
- To provide personalized “World Class” hospitality services during your stay.
- To send important updates regarding your booking or villa amenities.
- To improve our eco-friendly services and guest experience based on feedback.
3. Data Security
We implement industry-standard security measures to protect your data. As a premium villa, we ensure that your personal details are stored securely and are only accessible by authorized staff to fulfill your service requests.
4. Third-Party Sharing
Hayeli’s Villa does not sell or rent your personal information to third parties. We only share data with trusted partners (such as payment gateways or local tour coordinates) necessary to complete your stay requirements.
5. Cookies & Tracking
Our website uses cookies to enhance user experience. You can choose to disable cookies through your browser settings, though some features of the site may not function perfectly as a result.
6. Your Rights
You have the right to:
- Request a copy of the personal data we hold about you.
- Request the correction or deletion of your information.
- Opt-out of any promotional communications at any time.
7. Contact Us
If you have any questions regarding this Privacy Policy or how your data is handled, please contact us at:
Hayeli’s Villa Anuradhapura
